Any voluntary refund of a ticket issued against the upgrade shall be in accordance with applicable fare rules for the fare purchased.
Upgrades are not applicable to AAdvantage ® travel awards any free ticket military or other government fares opaque fares infant tickets (including INF50 fares) or purchased extra seats.
Once your upgrade is confirmed, our app will automatically update your mobile boarding pass. If your upgrade hasn’t been confirmed by the time you check in, we’ll automatically add you to the airport upgrade standby list if you have the appropriate number of upgrades in your account 48 hours before departure.
If the upgrade type and 12-month Rolling Loyalty Points value are the same we’ll look at the booking code then date/time of the request to determine prioritization. Waitlisted requests will be confirmed in this order: If an upgrade isn’t available at the time of booking, we'll waitlist your request.If available, the required number of upgrades will be deducted from your balance.* Call your AAdvantage ® status service desk to confirm your upgrade.Log in to aa.com and make sure you have systemwide upgrades available in your AAdvantage ® account.Request an upgrade On American This content can be expanded “Systemwide upgrades” will be displayed if there are enough upgrades available on the flight for the number of passengers you are requesting, and you have the appropriate number of upgrades in your account.When booking your flight on aa.com, look for the Systemwide upgrades link to find flights with upgrade seats available.Fares ineligible for mileage credit (like award tickets).Basic Economy fares – only AAdvantage ® status members can upgrade from Basic Economy fares.Codeshare flights, including flights marketed by American and operated by other airlines, except for flights marketed by American Airlines and operated by British Airways.Systemwide upgrades aren’t available when you’ve booked: If you cancel your trip prior to travel, call your AAdvantage ® status service desk to reinstate your upgrade(s) for future use.Call your AAdvantage ® status service desk in advance to request the upgrade. You can share your upgrades with anyone you choose, whether you are traveling with them or not.
Systemwide upgrades can be used for travel beyond the expiration date – the upgrade just needs to be confirmed before the upgrade expires. Upgrades will expire 1 year from the date deposited.Systemwide upgrades are credited to your account within 48 hours of being earned.Million Miler members get 4 systemwide upgrades when you reach 2 Million Miles and for every Million Mile level after.
AAdvantage ® status members receive a choice of rewards, including the option to select systemwide upgrades, upon qualification for AAdvantage Platinum Pro ® status and flying 30 eligible segments.